Akam Associates went above and beyond to solve a problem that wasn't even theirs to solve
One of the employees of our building conned us by offering to do a paint job that he was unqualified to do and that he never completed, but because he is a union employee who conned us outside of his union working hours, there was effectively nothing anyone could do to discipline this man or to convince him to return our money.
I pleaded with my condo board to help me to find a resolution, but this fell on horribly deaf ears. I pleaded with Akam, the mangers of our building, stressing how demoralizing it was to have to move into my new home and see my con artist in the hallways every day. Well Akam heard me. They showed themselves to be compassionate and understanding. Although there was little they could do (they had no power to fire the con artist or to force him to return the money, as he was protected by his union), they nonetheless joined me in my plight. Akam kindly positioned themselves as a go between and successfully helped me to negotiate a return of the money from the con artist.
If Akam manages your building, then you can consider yourself to be one of the more fortunate residents of New York City.
To all at AKAM I would like to say THANK YOU VERY MUCH for handling this situation with skill, sensitivity and professionalism, and most of all for going above and beyond to help me get redress from the con artist who remains employed by my condo board.
To the rest of the world, I say:
1) always choose Akam Associates to manage your condo, you will lead a very satisfied life.
2) if you can help it in life, avoid hiring union employees. Everyone knows that unions exist purely to protect society's lazy and inept at the high expense of everyone else.
Happy house hunting !!
One of the employees of our building conned us by offering to do a paint job that he was unqualified to do and that he never completed, but because he is a union employee who conned us outside of his union working hours, there was effectively nothing anyone could do to discipline this man or to convince him to return our money.
I pleaded with my condo board to help me to find a resolution, but this fell on horribly deaf ears. I pleaded with Akam, the mangers of our building, stressing how demoralizing it was to have to move into my new home and see my con artist in the hallways every day. Well Akam heard me. They showed themselves to be compassionate and understanding. Although there was little they could do (they had no power to fire the con artist or to force him to return the money, as he was protected by his union), they nonetheless joined me in my plight. Akam kindly positioned themselves as a go between and successfully helped me to negotiate a return of the money from the con artist.
If Akam manages your building, then you can consider yourself to be one of the more fortunate residents of New York City.
To all at AKAM I would like to say THANK YOU VERY MUCH for handling this situation with skill, sensitivity and professionalism, and most of all for going above and beyond to help me get redress from the con artist who remains employed by my condo board.
To the rest of the world, I say:
1) always choose Akam Associates to manage your condo, you will lead a very satisfied life.
2) if you can help it in life, avoid hiring union employees. Everyone knows that unions exist purely to protect society's lazy and inept at the high expense of everyone else.
Happy house hunting !!
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